That’s the mantra of many a boss.
That’s what coworkers say when the boss is coming.
Busyness isn’t always a synonym for work. In fact, busyness can get in the way of productivity.
Eugene Peterson, best known for his translation of the Bible, The Message, also served as a pastor of Christ Our King Presbyterian Church in Bel Air, Maryland, for 30 years. One of the consistent themes in his teaching and writing is that pastors should not fall into the seductive trap of busyness. Instead, as he writes in “The Unbusy Pastor,” his goal in his role as a church leader was to do three things, things that are too easily pushed aside by a busy life: to pray, to preach, and to listen.
Listening, he says, needs “unhurried leisure.” This leisure is the opposite of busyness. And just as busyness does not equal work, neither is leisure the same thing as laziness. Instead, leisure is having time at one’s disposal, and when one chooses to use that time for listening to what someone else has to say, it is a very valuable gift.
The passage below was written by Peterson in 1981. It is about and for pastors, but it can help any of us listen better, unless, of course, listening is something else we’ve ceded over to the professionals.
I want to be a pastor who listens. A lot of people approach me through the week to tell me what is going on in their lives. I want to have the energy and time to really listen to them so when they are through, they know at least one other person has some inkling of what they’re feeling and thinking.
Listening is in short supply in the world today; people aren’t used to being listened to. I know how easy it is to avoid the tough, intense work of listening by being busy (letting the hospital patient know there are ten more persons I have to see). Have to? But I’m not indispensable to any of them, and I am here with this one. Too much of pastoral visitation is punching the clock, assuring people we’re on the job, being busy, earning our pay.
Pastoral listening requires unhurried leisure, even if it’s for only five minutes. Leisure is a quality of spirit, not a quantity of time. Only in that ambience of leisure do persons know they are listened to with absolute seriousness, treated with dignity and importance. Speaking to people does not have the same personal intensity as listening to people. The question I put to myself is not “How many people have you spoken to about Christ this week?” but “How many people have you listened to in Christ this week?” The number of persons listened to must necessarily be less than the number spoken to. Listening to a story always takes more time than delivering a message, so I must discard my compulsion to count, to compile the statistics that will justify my existence.
(Eugene Peterson, “The Unbusy Pastor,” Leadership, Summer, 1981, also in The Contemplative Pastor: Returning to the Art of Spiritual Direction, reprint edition, Eerdmans, 1993)