Can There Be Too Much Choice? It’s a Cultural Thing

I recently wrote about the trials of choosing cereal at Wal-Mart, and friend and fellow blogger MaDonna followed up with her own post calling the cereal aisle “one of the top 5 places expats hate to visit in the US.”

Sheena Iyengar, a professor at Columbia University and leading expert on choice, understands our pain. She writes in her book The Art of Choosing,

In 1994, the year I had my first inkling that there might be such a thing as too much choice, over 500,000 different consumer goods were already available in the United States. By 2003, the number had increased to nearly 700,000, an upward trend that shows no signs of letting up. Technological advances frequently introduce new categories of products into our lives. Some of them—cell phones, computers, digital cameras—become indispensable, and soon enough the options proliferate. Just as importantly, not only are there more goods on the market, there are more ways to get at them. The typical supermarket, which carried 3,750 different items in 1949, now boasts some 45,000 items. Walmart and other “big-box” retailers offer smorgasbords of over 100,000 products to Americans in just about every part of the country. And if you don’t find what you’re looking for within a few blocks, you’ll certainly find it with a few clicks. The Internet extends your reach well beyond local venues, providing access to the 100,000 DVDs on Netflix.com, 24 million books (and millions of other products) on Amazon.com, and 15 million singles on Match.com.

Following is a fascinating TedGlobal talk by Iyangar in which she discusses cultural differences in the valuing of choice. In her introduction to the video on her website, she says,

In America, choice is sacred. We believe in its limitless power and we worship it for the possibilities it offers. For Americans, choice is liberty, which is subordinate only to life itself in the Declaration of Independence. So it can be almost impossible to accept that not only are there countries and cultures that do not subscribe to the American ideal of choice, but that they wouldn’t necessarily be better off if more choice suddenly became available to them. I explore the great variation across the globe in beliefs about who should choose and when, how much choice should be available, and when choice is a burden rather than a pleasure.

Iyangar starts her presentation with an experience she had in a Japanese restaurant and ends in the US with a story of how her blindness affected how she chose the right fingernail polish. In between she shares research and anecdotes from around the world. Enjoy.

[photo: “Fi,” by Michael Hopkinsii, used under a Creative Commons license]

Coca-Cola: Selling Soda and Marketing Global Happiness

Remember the Coca-Cola chorus in the 70s singing “I’d like to buy the world a Coke”? Well, The Coca-Cola Company is getting one step closer to that goal. Myanmar, one of only three countries left where Coke is not sold, will soon join the rest of the globe in serving the world’s most popular soft drink. After being gone for more than 60 years, Coca-Cola plans to re-enter the Myanmar market soon, when the US government officially allows investments there, this in response to Myanmar’s recent turn to democracy. This will leave only Cuba and North Korea on the outside of the Coke market.

Buying the world a Coke wasn’t The Coca-Cola Company’s only plan. It also wanted to “teach the world to sing” and “buy the world a home and furnish it with love.” Today, Coke’s hopes are still lofty. Their current campaign is “open happiness,” and they are spreading the message that “There are reasons to believe in a better world.” Below are three videos demonstrating this theme—citing what seem to me to be some odd pairings of vague statistics (“While one scientist is creating a new weapon . . . 1 million moms are baking chocolate cakes”). Oh well. They’re fun videos, and the music is cool. It’s the thought that counts, right? It’s Coca-Cola.

The first video is the global edition. The second is for Africa. The third is for India. And finally, the fourth video is of a guy who traveled around the world and drank a Coke in every country he visited.

(Tony Jordan, “Coca-Cola Announces Will Return to Myanmar after 60 Years,” Yahoo! Finance, June 15, 2012)

[photo: “Faces, Langa, Cape Town,” by Dietmar Temps, used under a Creative Commons license]

Back in the States after Being Gone for a Long Time (poem)

Back in the States after being gone for a long time,
I’m standing
in the cereal aisle at Wal-Mart.
My list says “bran cereal” with no instructions
on how to pick out the right kind.
I tell the kids to quiet down
and remind them
that “everybody here knows English
so they can understand everything you say
now.”

A friend turns the corner and sees us: “Hey!
Long time no see.
Didn’t know you were back.
Look at you.
A little grey around the edges,
but not too bad.
Bet you’re glad to be
home.”

He’s describing me like you’d describe a used book:
Acceptable.
Slight shelf wear.
Dust jacket missing.
Discoloration on edge of spine.
A few underlined passages and extensive notes in margins.
Some dogeared
pages.

We chat about
how big the kids look and about
the new high school being built,
and then he says again,
“Bet you’re glad to be home.”
This time I respond with “Well,
both places have their advantages.”
My daughter shows me a box of
off-brand Fruit Loops,
raising her eyebrows like two question marks.
I shrug my shoulders and she puts it in the
cart.

That is the way I feel,
like a used
book.

But deep inside, I’d rather
be a manuscript.
Like one of those manuscripts
that’s been sent to
44 publishers and rejected
44 times.
Then the author’s wife sees it
in the trash folder
on the computer and sends it
in for one last try.
It’s picked up
and becomes a bestseller,
and it’s made into a movie
that wins two or
three Academy Awards.
That’s what I’d like to be, now
that I’m starting over
with this new life
in a new place that everybody says is
home.

Please Don’t Ask Me to Eat That

Earlier this year we were with a group of missionaries who were asked to name the worst food in their host country. One lady, who had spent time in Belgium told us about a raw hamburger dish that I remember her calling something like “American beef.” No, not American beef, but American something. . . . Then I saw this article from Public Radio International. Filet américain. That’s what it’s called. Of all the dishes named by the missionaries, this is the one that most kicked in my gag reflex—just to hear about it. Some people eat it with a raw egg on top. That’s just going too far. The author of the article voices his own fear of this Belgian favorite, but not for health reasons. Rather, he’s afraid he’ll actually like it. And then, one thing would lead to another . . . .

Try it once, and soon you’re asking for it regularly at lunch, along with half a liter of red wine. And then you’re having coffee after, along with a digestif. Your afternoon productivity, what’s left of it, starts to slump. Like a good Belgian, you simply shrug your shoulders. . . . Six months go by, and you’re slipping out after you’ve finished a plate for a few quick drags on an unfiltered Lucky Strike. You try to go grow a handlebar mustache. . . .

And then you apply for Belgian citizenship because you know you’ll never get your filet américain fix back in the US.

Maybe it’s not an unwarranted fear, that you’ll become addicted to something that disgusts you. One of the foulest foods in Asia is the durian. Most people can’t even stand the smell. But, they say, try it once, you hate it. Taste it the second time, it’s tolerable. Try it again, and it’s your favorite.

I have a theory. One day our great great great grandparents were going through a famine, and they were forced to eat something that no one had ever needed to eat before. Out of necessity they got used to it. And then when times got better, they still kept it as part of their diet. Maybe it didn’t taste good, but it felt right. It became part of them, part of their story. And then it became part of everyone’s story, kept alive, if by no one else then by the person who could always get attention with “No, I really do think it’s good. Watch me eat some.”

Having grown up on a farm in the Midwest US, I learned to like a few things that might make my city friends squeamish: cow tongue and heart, calf brains (well, I never really enjoyed that one), and Rocky Mountain oysters (fried calf testicles). But I don’t have to go back to old-time examples of Americana to find foods that could gag my international friends. Take for instance a new item soon to be introduced on Burger King’s menu. I’d love to see what my non-American friends would think about their recently announced sundae: vanilla ice cream topped with fudge, caramel, and that all-américain favorite topping, bacon.

(Clark Boyd, “The ‘Américain’ Dream,” PRI’s The World, May 31, 2012; Dylan Stableford, “Burger King to Introduce Bacon Sundae,” Yahoo! News, June 12, 2012)

[photo: “Filet Americain (Raw Beef),” by Kyle Taylor, used under a Creative Commons license]

Grilled-Corn KitKats and Other Worldly Cuisine

Approved by more than 90% of shareholders who voted, Mondelez (pronounced “mon-dah-LEEZ”) has been officially chosen as the name of Kraft’s new global snack food business. Later this year, Kraft will split into two divisions, Mondelez International, Inc., which will include worldwide brands such as Oreo, Cadbury, and Nabisco, while the North American business will continue under the Kraft banner. The new name is a combination of the Latin word for world and delicious.

Kraft isn’t the only American food company ramping up its global business. An article from the Associated Press takes a look at how several brands are glocalizing their products to meet the tastes and preferences of people around the world. Have you had any of these?

  • in China: Kraft’s (soon to be Mondelez’s) Oreo wafer cookies and “regular” Oreos with green-tea, raspberry-and-blueberry, and mango-and-orange fillings. Oreos now claim a 13% share in the Chinese cookie market, making them number one.
  • in Saudi Arabia: lemon-pepper-flavored Tang
  • in Mexico: Tang in tamarind, mandarin, and hibiscus versions
  • in Spain: Kellog’s All-Bran cereal sold to be eaten in coffee instead of milk
  • in Russia: Lay’s Potato Chips in crab, caviar, and “pickled cucumber” flavors

And here are just a few of the many products listed by a blogger at Mental Floss:

  • Fanta: honeydew, lactic white grape, and toffee flavors in Taiwan; tamarind in Mexico; and melon cream in Japan
  • Lay’s Potato Chips: wasabi, poutine, and spicy curry flavors in Canada; blueberry in China; cucumber and goat cheese in Belgium; spicy chill squid in Thailand; Tzatziki in Greece and South America
  • Nestle KitKats: Japan wins the prize here with many, many flavors, including aloe vera, banana, beet, bubblegum, cheese, cucumber, ginger ale, miso, pepper, pumpkin, rose, soybean, wasabi, wine and yakimorokoshi (grilled corn)

I’m remembering a couple unique “American” snacks I’ve had: sea-weed flavored Pringles and Nestle’s red-bean and taro ice creams. How about you? What are your favorites—or not-so favorites? Or maybe it was something you saw but were afraid to try.

(“Kraft Shareholders Give ‘Mondelez’ Thumbs Up for New Snack Food Business,” The Washington Post, May 23, 2012; Candice Choi, “Crab’ Chips, Fruity Oreos? They’re Big Overseas,” Yahoo! News, May 6, 2012; Jill Harness, “8 American Snacks and Their Foreign Flavors,” Mental Floss, September 14, 2011)

[photo: “KitKat Candy from Japse,” by Dan Century, used under a Creative Commons license]

The Globesity Epidemic

Several news outlets, including The Washington Post, have recently cited a study, published in the American Journal of Preventive Medicine, on obesity in the US. It predicts that the number of obese Americans will rise from the current 34% of the population to 42% by the year 2030. This is less than the 51% that was predicted in another study four years ago, but the new figures still show a worrying trend, one that is expected to add over half a trillion dollars to health-care costs.

Here’s where I’d planned on segueing to a discussion of the growth of obesity around the globe with something like “While the US is the global leader in the overweight category, the obesity epidemic is truly global.” I thought that America’s status as the fattest country was a given, but it’s actually not true. In fact, according to an article published in The Lancet (as reported in LiveScience), the US comes in at about #20. Behind places like Nauru (#1, where over 80% are obese), Samoa, and other island nations in Oceania, as well as Middle Eastern countries, such as Kuwait and Saudi Arabia. Turns out that when we heard that the US was the most obese, that was referring to industrialized countries. But now that the United Arab Emirates and Qatar have climbed up the list, America is no longer tops even in that category.

Anyway, back to “the obesity epidemic is truly global” . . . .

The Harvard School of Public Health reports that worldwide, about 500 million people are obese, with another one billion considered overweight. We now live in a world where there are more overweight than underweight people. And the number of obese in the world is expected to double by 2030.

Fed by globalization, the “globesity epidemic” has several causes affecting low- and middle-income countries:

  • Free trade brings cheaper food and greater access to processed foods.
  • Rising global wealth brings about habits that lead to obesity—including reduced levels of activity, eating outside the home, and buying more processed foods.
  • Urbanization and technological advances lead to a decrease in activity and more sedentary lifestyles.
  • The spread of advertising, on TV and in other media, is pushing the products and eating habits of the West.
  • And increased industrialization produces higher levels of stress and reduced sleep, two factors that are associated with obesity.

Even though the trends are set in place, the Harvard School of Public Health believes that there is room for hope. Education and smart policies can slow the momentum. Low- and middle-income countries need to “learn from the mistakes of higher income countries, which did not recognize the health consequences of modernization until they were already taking a greater toll.” But that would require the ability to distinguish excesses from successes, something that the West has not been very good at.

(David Brown, “Study Predicts 42 Percent of Americans Will Be Obese in 2030,” The Washington Post, May 7, 2012; Christopher Wanjek, “US Loses Its Fat Supremacy,LiveScience, February 8, 2011; “The Obesity Prevention Source: Globalization,” The Harvard School of Public Health)

[photo: “Obesity in the US,” by Global X, used under a Creative Commons license]

World’s Best Airline Awards, Do You Agree?

Last week I wrote about the best airports in the world. But if you want to get to one of them, which airline should you take? Skytrax has that covered, too. Here’s a list of the top five airlines from 2011, followed by the winners in specific categories, all from World Airline Awards, “the most prestigious and coveted awards for the airline industry”:

  1. Qatar Airlines
  2. Singapore Airlines
  3. Asiana Airlines (South Korea)
  4. Cathay Pacific Airways (Hong Kong)
  5. Thai Airways International

(Singapore is the only one of these I’ve had the pleasure of flying. Maybe I took Cathay once, but I can’t remember. Flying Singapore was great for our family of six, but that was several years ago. Too bad they’re so expensive now.)

Best cabin staff:

  1. Asiana Airlines
  2. Malaysia Airlines
  3. Singapore Airlines

(Our family flew Malaysia once, too. In our estimation, it’s pretty close to Singapore overall. It’s hard to beat Asian hospitality.)

And best economy class meals:

  1. Thai Airways
  2. Turkish Airlines
  3. Asiana Airlines

(Any airline that served Dr. Pepper would get a vote from me.)

[photo: “Fabulous Flight Attendants,” by Carol Schafer, used under a Creative Commons license]

Somewhere, a Thai Chef Is Laughing

A few days ago I wrote about odd English names for dishes in Chinese menus. Most of the humor comes from what you’d assume are innocent mistranslations. But it seems there has to be another explanation for how a Thai restaurant in New Zealand got it’s unfortunate name. When Fred Bennett hired a Thai chef for his new establishment, he asked him what he should call it. The chef told him the Thai words for “Welcome and Come Again,” or at least that what he said they meant. But after that chef left sometime later and Bennett hired a new one, he found out that what the sign on his restaurant actually said was “Go Away and Don’t Come Back.” Bennett has now renamed the restaurant “Victory Thai,” and it sounds as if he has a pretty good attitude about the whole thing. “I’d like to apologise to the Thai community if I have offended them, which I’m pretty sure I would have,” he said and passes on a lesson that all cross-cultural trekkers should heed: “That’s why it pays to research.”

(Naomi Arnold, “‘Go Away and Don’t Come Back’ Cafe Sign Blunder, stuff.co.nz, February 4, 2012)

[photo: “Ban Phe Stop Sign 3” by quite peculiar, used under a Creative Commons license]