Culture Shock.

“It’s like you’re driving in a car,” says one of the students in The Dialogue, “and the gas and the brakes switch.”

The Dialogue is German director Arnd Wächter’s feature documentary that follows eight college students traveling to Hong Kong and southwest China. As they interact with the world around them and interact with each other, they explore cultural differences and the way we communicate about those differences.

The students make up a rather diverse group: males, females, Americans seeing China for the first time, Chinese returning home, whites, an African American, and an Asian raised in the US . . . and their viewpoints are varied as well.

I got to watch The Dialogue at a screening held at the San Diego NAFSA conference in May. It was a great conference, and seeing the documentary and taking part in the discussion with Wachter afterward was a highlight for me.

My experience watching the film was—to borrow the student’s words—like driving in a car. But for me it was a bumper car. At several times throughout the documentary, I would identify with one of the students, but then something would happen to change my view: I look like him, but I don’t agree with what he just said. I agree with her, but then she went too far. I share her background, but what he said makes more sense. I identify with him, but I don’t think he’d identify with me.

My point of view kept bouncing from person to person, even country to country. It was jarring, but enjoyable. Thus the bumper-car ride. I liked the way it challenged me to think beyond stereotypes and easy answers. And that, getting viewers to think, is what Wachter’s Crossing Border Films and Michigan State University had in mind when they made the film. It’s what would make The Dialogue a great tool for cross-cultural training exercises.

The key to the documentary is the frank conversations that the students have on camera. And the key to these conversations is the work of facilitator Ana Rhodes Castro. She led the students through behind-the-scenes activities and debriefings that encouraged them to express their true feelings and talk about root issues. The result is on-camera interactions that get straight to the point and reveal topics and opinions that are normally skirted in everyday life.

Particularly interesting are discussions of how individual personalities, non-verbal communication, surroundings, and language affect how we offer and receive viewpoints. How often does the way people present themselves affect how we judge what they say? How do our expectations for non-verbal cues differ from culture to culture? Does the fact that the film’s discussions take place in China give the Chinese a disadvantage? And does using English as the mode of communication give an advantage to the native speakers?

There’s a partner education site at National Geographic that addresses these issues using clips from The Dialogue. The site also includes questions for discussion and additional resources for use in the classroom.

The Dialogue, along with two other Wachter productions, is part of a trilogy of cross-cultural films. The others are Crossing Borders, which follows the same model as The Dialogue, but this time with four Moroccan and four American students traveling to Morocco, and American Textures, which listens in on the discussions of six young Americans—Latino, Caucasian, and African-American—as they travel to three cities in the southeast United States and talk about race, class, and culture.

[photo: “Bumper Cars,” by Bill Frazzetto, used under a Creative Commons license]